Want project owners to treat you as a partner? Emit authority, not agreeability.
AI Article Summary
A consultant highlights the importance of contractors displaying authority rather than agreeability to be considered as partners by project owners. While keeping clients happy is crucial, contractors must also leverage their experience and provide perspective, which might involve rejecting some requests. This approach can help contractors establish long-term, trust-based relationships with project owners.
What This Means for Canadian Contractors
For Canadian builders, this means asserting authority can be beneficial in navigating complex aspects of permits and project timelines, potentially leading to more efficient project completions. By balancing client satisfaction with professional judgment, contractors can better manage costs and optimize resource allocation. This approach may also strengthen their reputation in the long term.